Privacy Policy

Last updated: January 15, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

Personal Information:

  • Email address
  • Payment information (processed securely through Stripe)
  • Order history and preferences
  • Support communications

Automatically Collected Information:

  • Device information and IP address
  • Browser type and version
  • Usage patterns and analytics data
  • Cookies and session data
2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send order confirmations
  • Respond to customer support requests
  • Send important service updates and notifications
  • Analyze usage patterns to improve user experience
  • Prevent fraud and ensure security
  • Comply with legal obligations
3. Cookies and Session Management

We use cookies and similar tracking technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze site traffic and usage
  • Improve site performance and security

You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of our service.

4. Third-Party Services

We use the following third-party services that may collect and process your data:

Stripe (Payment Processing):

Payment information is processed securely by Stripe. We do not store your full payment details on our servers. View Stripe's privacy policy at stripe.com/privacy.

Supabase (Database & Authentication):

User data is stored securely using Supabase infrastructure. View their privacy policy at supabase.com/privacy.

Resend (Email Services):

Email communications are sent through Resend. View their privacy policy at resend.com/privacy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • Data encryption in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure hosting infrastructure

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

GDPR Rights (EU Residents):

  • Right to access your personal data
  • Right to rectify inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

CCPA Rights (California Residents):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights
7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Prevent fraud and abuse

When we no longer need your personal information, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date.

You are advised to review this privacy policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

  • Email: privacy@streamboost.com
  • Support: support@streamboost.com
  • Address: StreamBoost, [Company Address]